FAQs on ManipalCigna Health Insurance Customer Support

Frequently Asked Questions

You need to call the Toll Free Helpline 1800-419-1159 or write to cigna@mediassistindia.com in the event of planned or emergency hospitalisation.

The following details are to be provided to the Company at the time of intimation of Claim:

  • Policy Number
  • Name of the Policyholder/Patient
  • Name of the Insured Person in whose relation the Claim is being lodged
  • Nature of Illness / Injury
  • Name and address of the attending Medical Practitioner and Hospital
  • Date of Admission
  • Any other information as requested by us