Frequently Asked Questions

Content with PRODUCTS ManipalCigna Sarvah .

Yes, during member addition(spouse) the continuity benefit is availed by the new member.

Param plan is known for having zero waiting period although if the insured opts for Maternity and Newborn expenses the standard waiting period of 36 months will be applicable

Sarathi cover reduces the waiting period of Pre-existing listed conditions to 30 days which are accepted and declared at the time of policy issuance

No, Sarvah has a feature of No Zonal Co-pay. Hence there will be no additional charges for the zone change.

Progression to higher claim-free discount levels (1 Year, 2 Year, 3 Year) will stop once the eldest member in the policy reaches age 56 years.
The attained discount level at the age of 56 will continue until a claim is made under Policy. After a claim, the discount level will reset to 0 

The insured shall be eligible for a renewal premium discount of x%, based on the number of claim free years, as per the grid detailed below.
1 Year    <<2.5%>>
2 Year    <<5%>>
3 Year    <<7.5%>>

This optional cover can be opted only during new health business

The sequence of utilisation is as follows:
1. Base Sum insured
2. Gullak ( from 2nd year)
3. Surplus Benefit/ Plus Benefit
4. Restoration of Sum Insured
5. Anant 

You can insure up to 2 adults and 3 children in a floater policy, however you can buy multi-individual policy for more than 2 adults and 3 children and can enjoy additional discount of 10% on total premium.

No, the optional cover is available only during the first policy year (new business or migration first policy year)

Anant Benefit can be opted for Sum insured 10L and above.

Anant Benefit is an optional covers (available with Uttam and Param Plans only) that provides coverage for in-patient, day care treatment or AYUSH Treatment for major illness like - Cancer, Heart, Stroke, Major Organ / Bone Marrow Transplant or Accident cases without any sum insured restrictions.

Yes, our ManipalCigna Sarvah – Param covers the pre-existing disease without any waiting period

Waiting period for pre-existing diseases shall be 36 months for Pratham and Uttam plan

Unless necessary endorsements or exemptions are made below diseases and expenses arising out of or attributable to any of the following will not be covered in the policy.
1. Investigation & Evaluation
2. Rest Cure, rehabilitation and respite care
4. Change of Gender Treatments except for sex reassignment surgeries of transgender person.
5. Cosmetic or Plastic Surgery
6. Hazardous or Adventure sports
7. Treatment for Alcoholism, drug or substance abuse or any addictive condition and consequences thereof
8. Expenses related to the treatment for correction of eye sight due to refractive error less than 7.5 diopters
Above List is only indicative and not exhaustive. Please refer the Policy Wordings for detailed list.

ManipalCigna comes with 3 different plans that can provide you a coverage for the medical expense as per your requirements.
a.    ManipalCigna Sarvah – Pratham (Essential): Protect yourself with health insurance coverage securing against Cancer, Heart, Stroke, and major organ/bone marrow transplant hospitalization expenses
b.    ManipalCigna Sarvah – Uttam (Personalized): Experience peace of mind with our comprehensive hospitalization coverage which ensure you and your loved ones are protected against high medical expenses without any financial burden and provides the flexibility to add multiple optional covers to make your health coverage more personalized.
c.    ManipalCigna Sarvah – Param: Provides comprehensive hospitalization coverage which ensure you and your loved ones are protected against high medical expenses without any financial burden or any waiting period on your pre-existing medical conditions.

Yes, Nomination is mandatory in this policy

An Insured Person may avail tele-consultations with our General Physician through our network in India for the unlimited times. For the purpose of this benefit, tele-consultation shall mean consultation provided by a Medical Practitioner through various mode of communication available through tele/chat mode.

Your health insurance grace period is the extra time that you are given in case you miss your policy renewal premium due date.
In case of monthly mode of payment, grace period will be 15 days, in any other case, grace period will be 30 days.

The list of medical tests will be communicated by ManipalCigna Health Insurance Company to the customer at the time of processing the insurance application as they will depend upon the Age, Sum Insured opted and any medical history declared at the time of application.

Medicals will be triggered on the basis of the age of the insured, the plan type and sum insured selected.
** For details of medical tests kindly contact Customer Support Team, Health Advisor or Branch Service Desk.