Frequently Asked Questions

The Health Check-up Benefit is a feature in your health insurance policy that covers the cost of routine preventive medical tests. These tests are pre-defined by the insurer and are available to you at no extra cost. It helps you stay on top of your health and identify potential issues early.

You can easily book your health check-up through the MyManipalCigna App or website.

Download the App: Available on the App Store and Google Play
Website: www.manipalcigna.com

Steps to book your appointment:

  1. Log in using your mobile number, email ID, or user ID.
  2. Go to the ‘Wellness’ section.
  3. Scroll to “Free Annual Health Check-up” and click ‘Book Now’.
  4. If eligible, you can choose from the available pre-defined packages, as there is only one product where you can customize package.
  5. Select the tests within your allowed limits and click ‘Save’.
  6. Enter your PIN code to view nearby diagnostic centres.
  7. Choose your preferred centre and click ‘Next’.
  8. Select a suitable date and time.
  9. Review your details and click ‘Confirm’.
  10. You are required to undergo fasting for 10 to 12 hours prior to the health check-up.

 

You can also track, reschedule, or cancel your appointment anytime via the Wellness section.

**Note: Please carry a soft copy of a valid government photo ID during your visit.
Your reports will be emailed within 3 days after completing the tests.

Your reports will be sent to your registered email ID within 3 calendar days after your appointment.

Yes, please carry a valid government-issued photo ID such as:

  • Aadhaar Card
  • PAN Card
  • Driving License
  • Voter ID

No, the health check-up is completely cashless. However, you must book your appointment through the App or Portal to avail this benefit.

The minimum age eligibility varies by product. For example, child eligibility differs between Sarvah Family Floater and Prime Protect Family Floater plans. Please refer to the respective product guidelines for detailed eligibility criteria.

This benefit is available at ManipalCigna’s network diagnostic centres (not hospitals).

Yes, home visit is available. There are no additional charges for opting for the home visit service.

You can refer to the benefit table in your policy document (policy kit) to confirm if this feature is included.

Yes, you can select a centre of your choice based on your PIN code during the booking process.

No, the health check-up benefit covers only diagnostic tests. Doctor consultation is not included.